Q: 7. Can I change a flight date, time, route?

Ans: You can contact the call centre on (+27) 861 474 849 for any further booking changes. Depending on airline and hotel rules, there may be additional fees to pay for changes.

Q: 8. I have forgotten/lost my boarding pass, what should I do?

Ans: You do not need a boarding pass; just go to the airport with your reference number.  Your ticket is issued automatically and you check-in at the airport with the reference.

Q: 9. Can I book a hotel/flight while out of the country?

Ans: Yes, you can use Sure Travel anywhere you can access the internet.

Q: 10. What happens if I need to cancel my reservation?

Ans: You can contact the call centre on (+27) 861 474 849 for any cancellations.  Depending on airline and hotel rules, there may be additional fees to pay for cancellations.

PAYMENT METHOD: Visa Master Card